The unglamorous parts of agent product design that matter most

The unglamorous parts of agent product design that matter most

Designing an agent that touches someone's public profile puts the boring parts front and center: what counts as an approved source, what gets normalized before it's trusted, and where a human has to look at a draft before it goes out. None of that is exciting to describe, but skipping it is exactly how AI-generated profiles end up sounding confident and wrong.

Building ProfileScribe and the crawler agent prototype together has meant designing for restraint as much as for capability — deciding what the system should refuse to claim just as carefully as what it's allowed to draft.